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Purchase Policy

**Purchase Policy for Wedding Design Center (WDC Gown)**

 

1. **Order Placement:**

   - Customers can place orders through our website.

   - Orders are considered confirmed upon successful payment processing.

 

2. **Item Availability:**

   - We require one business day to confirm item availability. In the event it is unavailable, we will promptly process a refund. Kindly confirm by responding with 'yes.' If not in agreement, please refrain from making payment, as you will be responsible for your transaction."

 

3. **Product Information:**

   - Detailed product information, including size charts and care instructions, is provided on the product pages.

   - We strive to display accurate colors, but variations may occur due to monitor settings.

 

4. **Pricing:**

   - Prices are listed in US Dollars and include applicable taxes.

   - Prices are subject to change, but changes will not affect confirmed orders.

 

5. **Payment:**

   - We accept Visa, Master Card, Amex, ChinaUnionpay, JCB, Diners,CartesBancaires, Discover, Electron, Maestro, Apple Pay, Google Pay, Afterday, and PayPal.

   - Payment is processed securely, and sensitive information is encrypted.

 

6. **Shipping:**

   - Shipping fees are calculated at checkout based on the delivery location.

   - Estimated delivery times are provided, but delays may occur due to unforeseen circumstances.

 

7. **Order Modifications and Cancellations:**

   - Orders cannot be modified or canceled once they are confirmed.

   - Exceptions may be considered on a case-by-case basis within a limited time frame.

 

8. **Returns and Exchanges:**

   - We accept returns within 2 days of receiving the order.

   - Items must be in their original condition with tags attachedand shouldn’t be ironed.

   - Exchanges are subject to product availability.

 

9. **Refunds:**

   - Refunds are issued to the original payment method within 3 – 5 business days after the returned items are received and inspected.

 

10. **Defective or Damaged Items:**

   - Notify us immediately of receiving damaged or defective items. Informing after 2 days won’t be accepted.

   - Provide clear photos and details for evaluation.

 

11. **Customer Support:**

    - Contact our customer support team at info@WDCGown.com for assistance.

    - We aim to respond to inquiries within 2 hours during business hours.

 

12. **Privacy and Security:**

    - Customer information is treated confidentially, following our Privacy Policy.

    - Payment information is securely processed and not stored on our servers.

 

13. **Terms and Conditions:**

    - By making a purchase, customers agree to the terms and conditions outlined in this policy.

 

The Wedding Design Center (WDC Gown)reserves the right to update this purchase policy as needed. Customers are encouraged to review it periodically.

 

Wedding Design Center (WDC Gown)

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